Shipping Information

All shipments within the domestic US are shipped via UPS. To estimate the total delivery time for your purchase, please allow one to two business days to process your order for shipment in addition to the time indicated by your preferred shipping method. Orders are processed and delivered Monday through Friday, excluding holidays. In general orders placed by noon EST will be processed within one business day. Orders placed after noon EST will be processed within two business days. Please note that during a launch of a sale orders may take up to one additional business day for processing due to high order volume. Vivienne Hu LLC cannot be responsible for unanticipated delays.

International Shipping Price:

Total Shipping Price
Over $1,000 $0
Less than $1,000 $75

Domestic Shipping Price:

Option Shipping Price
Standard Rate
(Ground Shipping 2-7 business days for in stock items)
$0
Two Days Shipping
(Delivered in two business days if ordered by 11:59AM EST for in stock items)
 $20
Next Day Delivery Shipping
(Delivered in 1 business day if ordered by 11:59 AM today EST for in stock items)
 $30

The shipping fee will be calculated upon check-out based on the destination of your order.

For Pre-orders, please allow 1~2 weeks plus shipping time for your order to arrive.

A confirmation email will be sent to you once your purchase has been shipped, which will include the tracking number of your shipment. If you are not completely satisfied or if there is a discrepancy with your order, please retain all documentation/packaging and contact us immediately by sending an email to assistance@viviennehu.com or calling 646.368.7694.